Factory Support
Universal Switching Corporation provides unlimited support for each of its products via phone or email. If you need after sales support, please contact us so that we may help you right away. Contact the factory at 1-818-381-5111 and ask for the customer service department, or send an email to support@uswi.com. Support is provided during normal business hours.

A support case number will be assigned to your request so that we can address your concerns quickly and efficiently. When your support issue is resolved or questions answered, you may be asked if we can send you a quick survey about our customer support. We would appreciate your survey feedback so that we may better serve you in the future!

• Factory Contact Information
  Company addresses, email addresses and FAX info
   

• Frequently Asked Questions
  Answers to common questions and technical issues
   

• System Design and Assistance
  Need help defining a switching application?
   

• Glossary of Common Electronic Terms
  Three pages of definitions, switching topics and other common terms
   

• Application Notes, Technical Papers and Documents
  Select Operations Manuals, control protocols, application notes
   

• Education Center
  Industry videos, PowerPoint training and product presentations
   

• Software, Firmware, Drivers and Configuration Tools
  Support for LabVIEW drivers and system firmware updates
   

• Standard Warranty
  Details on our standard 2-year warranty policy
   

• Drawings and System Diagrams
  Outline diagrams, product mounting information

Factory Representative Section
Secure area for authorized factory representatives only.